Community Engagement & Customer Care

Community engagement is at the forefront of our project planning processes. We work collaboratively with our clients and community groups to address issues that impact the well-being of local communities. We are sensitive to the environment in which people and businesses live and work

Community Engagement & Customer Care:

Our community engagement and customer care focus begins at the project concept stage where our design teams will identify solutions and concepts to minimise construction activities on site. Our Offsite Manufacturing Facility enables our project teams to manufacture and assemble large project components, ready for transportation to site when required. This process reduces traffic movements, noise impact and significantly reduces project durations, all to the benefit of local communities. 

We ensure positive interaction with communities through face to face meetings and discussion, social media updates and project open days where local residents are invited to visit our projects for guided tours and progress updates. 

We partner with local Universities, Colleges and Schools in order to promote the engineering industry and provide inspiration to the next generation of engineers. Our STEM Ambassadors are passionate about assisting students with the development of their problem solving, creative thinking and communication skills. 

Trant has also over many years committed resources and funds by the establishment of the Trant Goodwill Trust which contributes to local community causes. In addition to the trust, Trant have supported a number of projects some of which are listed below:-

Sophia’s House, Southampton – Total refurbishment of a previous doctors surgery into a purpose built special needs treatment centre, including sensory Integration Therapy, Speech & Language, NDT Bobath, Vojta therapy, Shantala Massage, Kinesio Taping, Parents Support, and Hydro Therapy.

Furzey Garden’s Minstead Training Project for young adults with learning difficulties – Assistance to the Project Garden at the RHS Chelsea Flower Show where Furzey Garden’s achieved a Gold Award.

Oaklodge School for Children with Special Needs – Creation of a Sensory Garden.

Manor Infant School – Improvements to enhance security and safety.

Forest Education Centre – Upgrading of infrastructure.

Minstead Church Hall – Provision of improved disabled facilities

Southampton Solent University –Annual prizes awarded for Engineering Excellence

 Further examples of Trant working in partnership with our Clients to engage with the community include: 

  • ExxonMobil Fun Day – Trant has supported the fun day which is a celebration for Fawley Refinery employees and their family members
  • Southern Water Learn to Swim – for 5 years Trant has been involved in this initiative which, since its inception, has helped more than 650,000 primary school kids learn to swim in Kent, Sussex, Hampshire and the Isle of Wight.
  • WaterAid – WaterAid’s vision is of a world where everyone has access to safe water and sanitation, Trant have helped raise over £55,000 in the last 6 years.

Customer Care

We pride ourselves on customer care. Our projects are delivered in the community with courtesy and consideration to others. Through proactive engagement with the community, we ensure that people are informed about our projects and the measures we put in place to prevent disruption.

Local residents enjoy a tour of one of our projects for Portsmouth Water.

STEM Engagement

Students at The Mountbatten School Romsey receiving advice and support from Trant STEM Ambassador Nathanael Pickett on an experiment for the BP Ultimate STEM Challenge.